Vinted Shoppers Express Frustration Regarding Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category than originally posted because of the remapping.
The company said the updated approach better aligns with similar services.
It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
A different user, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.